LifeDNA Reviews 2021: What 200+ User Reviews Say About LifeDNA
We all like to read reviews before we invest in a product or service.
So why would DNA testing be any different?
To help you get the view from the ground, we looked at all 200+ of our TrustPilot reviews since we started in 2017 and whittled them down to the stand-out points.
Here we’ll share the 5 best and 3 least favorite things about LifeDNA, plus how to tell if LifeDNA is (or isn’t) the right genetic testing service for you.
The 5 best things about LifeDNA (based on real-world reviews from TrustPilot)
- Our reports are detailed, yet simple: we explain complex concepts in plain English. No medical jargon here.
- Our reports are easy to use: it’s clear which actions you need to take to improve your health.
- Our reports are insightful and interesting: you’ll get to know yourself on a whole new level.
- We have excellent customer service, and we respond to complaints and solve problems quickly.
- Because we continually add new findings in genetics to our algorithm, your insights grow alongside human discovery.
1. Our reports are detailed, yet simple: we explain complex concepts in plain English. No medical jargon here.
Compared to other DNA testing services, our customers like how we convey a lot of information in simple terms. Our reports are super-clear and easy to understand.
We divide over 160 traits into eight separate categories:
- Immunity and vitamins
- Disease risk
- Carrier status (genetic diseases)
- Personality and cognition
- Health and wellness
- Covid-19 report (bonus)
In our customers’ own words:
My jaw dropped. I couldn’t believe some of the information they get from your DNA. It was like looking in a genetic mirror and fully understanding yourself. I was amazed.Christian V
The Health & Personality Report really opened my eyes to some things. I’ve always been able to work more hours than other people, but now I know it’s because I have a high tolerance for work-related exhaustion.Diana B
The generated report based on DNA data is very detailed, explained in an understandable language, and beautifully presented. Navigating through the environment of the website is easy and a pleasant experience. Some lifestyle advice are given on many aspects of the analyzed data, which is really helpful!Kiana S
2. Our reports are actionable: it’s clear which steps you need to take to improve your health
Owning your genetic information is great, but if you don’t know what to do with it, it’s kind of pointless.
For instance, you might carry a double MTHFR mutation. This would have a big impact on how your body processes toxins.
So, on top of letting you know your MTHFR status, we’ll tell you the foods you need to eat and the nutrients you need to maximize to work around it. We take this approach to all the genetic markers we look at.
I have really struggled with weight loss and exercise my whole life. The Nutrition & Fitness Report showed me exactly what I was doing wrong, and it really changed everything. I was following the most popular diet in the world, but it turns out, it doesn’t work for my DNA! And now I’m on the right track. I’ve never felt better.Christopher D
Very good, simple and complete, it helped me to better choose my supplements.Louigee M
Awesome service that gives a deeper insight into how to better improve your overall health. Quick and easy product to use with an excellent customer service team. Thank you LifeDNA for helping me better understand myself and my health!Chad M.
3. Our reports are insightful and interesting: you’ll get to know yourself on a whole new level
Out of all the feedback we get, we hear this one the most.
We think finding out about yourself should be a fascinating experience, so we created reports that give you real insight into the impact your DNA can have on your life and health.
It’s our ambition to make people everywhere healthier and happier. The way we see it, if people don’t want to read their reports because they’re boring or irrelevant to their lives, they won’t make any changes to their diet or lifestyle either.
Fulfilling our mission means making insightful reports.
This was a very interesting and unique experience! I highly recommend it to everyone who has done the DNA testing. Everything that it discovered were things that I thought were so or maybe didn’t even think about, but all of the results were spot on! I loved it so much that I plan on having the other kids in my family do this too! Thank you, LifeDNA!Karen P
I am really enjoying all the reports I get from LifeDNA. There are so many interesting things to learn about yourself.Katherine
I love the interesting and useful information that has been gleaned from my DNA. I especially enjoy the health related information, and the indicated tendencies towards or away from various maladies. Much of it was strangely on target with strengths, weaknesses, and health trends I have observed in myself over the years.McRae
4. We have excellent customer service, and respond to complaints and solve problems quickly
If you’re happy, we’re happy.
We’re always looking to improve everything we do, so if something isn’t right, we’ll fix it. We know how frustrating it is to ask for help and wait too long to get it.
If you need our help, or want to talk to us, we’ll be right there. Our customer service team is there to support you.
Excellent customer service. They went above and beyond to address my concerns.Kelley G
LifeDNA provides a great service. It is useful and is a great adjunct to share with your doctor to help identify root cause of illnesses. Their service team is available and responsive. All in all-worth every penny.J Quadri
5. Because we continually add new scientific findings to our algorithm, your insights grow alongside human discovery
Our customers love being able to apply the latest findings in genetic science to their own personal DNA data.
Every week researchers discover more on how our genes affect our health and chance of disease. If you want to move with the science, LifeDNA can keep you at the front of the race.
I am so thankful I finally decided to take the plunge! And submit my DNA to life DNA. The information that I have learned it’s so incredibly helpful to help me [stay] healthy and well!! Should you have any health issues, this is a great roadmap to help you learn how you can fast recover. Or at least for me. I am very happy with LIFE DNA!! I also get weekly reports on new things to help me with my health.Lynn W
I just got my report and was really satisfied. Decided to upgrade with their subscription and now I can’t wait for the launch of their new disease report.Crystal
Great experience! Test kit was super simple and reports were helpful and easy to navigate. Been a customer for a while so really enjoying the newer updates, traits, and reports. Definitely recommend.Peter
Our customers’ 3 least favorite things about LifeDNA (based on real-world reviews from TrustPilot)
- Our reports aren’t currently available as pdfs
- Our reports don’t always align with real-life food intolerances and allergies
- Our supplement recommendations don’t (yet) take individual or environmental characteristics into account
1. Our reports aren’t currently available as pdfs
We had feedback from a lot of customers that they’d like to see their reports in a pdf format, so we’re working on it.
We hope to have all our reports available in pdf format by Fall 2021.
I am generally pleased with LifeDNA and have reviewed all of my test results online, which at times can be somewhat cumbersome. The main issue I have is that I have not been able to determine if and how to download all of my test results in either a spreadsheet or a PDF format.Gary O
Reports were detailed, however they don’t offer pdf printable versions so u need log in everytime for the resultsL
2. Our reports don’t reflect real-life food intolerances and allergies
Food intolerance and allergy is a complex and growing area of science.
While there is a genetic component to food intolerances and allergies, your environment also plays a big part.
In other words, we can screen for your genetic potential to develop food allergies or intolerances, but that potential is by no means a diagnosis, or a prediction.
You may have genetic markers that make you more susceptible to developing celiac disease (an allergy to gluten), for instance. But that doesn’t mean that you have it or will ever develop it.
In the same way, you may have no genetic markers for celiac disease but have received a diagnosis.
I uploaded my DNA which was very easy to do and viewed my nutrition report. It said I could eat gluten with no issues and did not show an allergy to shrimp. I have celiac disease so gluten is a definite problem for me, and I am deathly allergic to shrimp.Shannon
I was looking forward to some insight as to why my stomach disagrees with so much (so far some dairy and gluten from my own findings) and saw the opposite findings by Life DNA. It said that dairy shouldn‘t be a problem from me, as well as gluten. Furthermore, it said that my kidney and eye health was great, when I actually only have one working kidney (I have a chronic kidney disease and very bad eyesight). I know this isn’t a lab and I only supplied raw dna from 23&me, but I was expecting more accuracy.Alyssia L
3. Our supplement recommendations don’t (yet) take individual or environmental characteristics into account
We recommend supplements based solely on your genetics.
However, your need for supplements depends on factors other than your genetics, too: on your stage of life, activity levels and your diet, for instance.
It also depends on your general state of health.
That’s why right now we’re working with functional medicine experts to refine our algorithm to take environmental elements like age and gender into account when we make recommendations.
For now, we recommend that you consult a health professional if you’d like definitive advice on which supplements to take.
I found the recommendations for nutritional supplements, my area of expertise, particularly lacking. You need some help with this. At least run it by a doctor trained in Functional Medicine.Heidi S
Would like more shown research with peer review, citations and references. Report appears generic, recommendations are suggested based on subsets of data technically only a blood test can show individual low blood levels of certain vitamins.Steven
LifeDNA is for you if you:
- Want to maximize your health from every angle for the rest of your life
- Get a 360-degree perspective on your own, individual potential, allowing you to optimize more than just the way you eat and exercise.
- Are determined to live your best life now and into the future
LifeDNA is not for you if you:
- Want a quick, shallow dip into your genetic potential rather than a deep exploration
- Need specialist insight into only one area of your life or health, like only nutrition or only disease risk
- You’re looking for ancestry information, as we don’t cover this in any of our reports
Is LifeDNA legit?
Some people wonder if LifeDNA is a scam. Usually, they’ve read or heard about genetic testing companies making unscientific claims about the links between genes and health or disease.
While we can’t comment on any other provider, we can assure you that our reports are based on over 600 peer-reviewed studies. And our research database constantly evolves as new discoveries in genetic science are made.
(You can check out our research here.)
As a LifeDNA member, you get to use the latest scientific discoveries to maximize your own, individual health and vitality, for life.
Since we started out in 2017 in Honolulu, Hawaii, we’ve gained a solid reputation for our scientific acumen and our customer service.
Check out this independent review site that gave our DNA reports a 4.5/5.
Our customers are at the heart of everything we do, so we listen to them, and respond to their needs. Being transparent about what you think of us is important. That’s why we wrote this article.
We’re on a mission to make the world healthier, and we’re serious about good science.
As a LifeDNA member, you’re on our journey too. Join us to unlock the power of your DNA to live a healthier, more fulfilling life.